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Door to Door SCAM Caught on Camera - Ontario Home ServicesKC from Gadgets 2.0 did an excellent job in exposing how the Ontario Home Services door to door scam works in a video he recorded of his interactions with them.  They tried scamming his parents out of $16,000+. I’m sure scams like these are very common, and a lot of people are stuck paying money to them. Please share this video so word gets out and so people are aware that fraudulent companies like this exist. I personally think the government should step in and void any previous contracts made by Ontario Home Services. If it happened to him, it definitely happened to others.

If KC didn’t record and document the interactions that took place, they almost certainly would have got away with it and his parents would be stuck paying $135/month for 10 years.

Here is that video and some updates:

Update: The Ombudsman from Enbridge got in contact with me and said they are investigating the matter. They said if fraudulent activities were found to have taken place, there will be legal implications. Also if they were found to be in violation of the terms of service, Enbridge will permanently remove any future billing with Utilebill and Ontario Home Services. This is really great new, but none of it has been finalized. Thanks to every one who watched and shared this video. It’s what made this all possible.

I got my last an final update from Enbridge Gas. It didn’t really lead anywhere, but thanks everyone for all your support and sharing the video. I’ve also included some tips on how to document these interactions so you don’t fall victim. You can watch the video here:

(Please do not try to do this in California.  You could face serious legal issues.)

Update 04/28/2018: This is actually an old update, but this video wasn’t getting much traction at the time, so I didn’t feel the need to provide one. The Enbridge Obundsman reached out to me to get more details of the case. After I discussed everything with them, they said they would perform and investigation and get back to me. After about a week, they called me back and said the investigation would be performed internally from here on out. They gave me no details of of what happened or if any changes are being made. I am under the impression that they changed absolutely nothing. I informed them that there are many other cases of the same type of fraud as many other victims have reached out to me in a similar situation. They said due to privacy reasons, they cannot discuss the cases with those customers and everything is dealt with on a case-by-case basis. It makes no sense to me why they would deal with something as serious as fraud on a case-by-case basis. It should be taken a whole and if there are multiple cases of fraud, then the company should be banned billing through Enbridge. Due to Enbridge not taking any action, they are essentially helping this company commit fraud. I hope this video can shine some light on the many victims falling prey to this scam and changes will be made in the future.